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Terms and Conditions

1. Mayalia - The Netherlands VAT: NL003270733B66 COC: 77982703

2. All our prices are inclusive of VAT and exclusive of shipping costs.

3. Orders and payments You can choose from the following options for payment: Payments via PayPal, iDEAL, Bank Contact and bank transfer Any inaccuracies in the invoicing must be reported directly by the customer to Mayalia be notified so that we can correct the amount.

4. Shipment Worldwide delivery. Shipments are made via PostNL post with tracking for all packages. From an order of € 50, there are no shipping costs to the Netherlands. If your package is not picked up at the pick-up point and returned to us the return cost is at the expense of the customer.

5. Mayalia cannot be held responsible for the damage, theft or loss of goods during shipment via B-Post or PostNL. If you want to insure yourself, it is best to opt for shipping via DPD. We make every effort to make the goods as good and safe as possible to pack.

6. Right to cancel the purchase of the goods The consumer has the right to inform the seller that he is not doing so his purchase, without payment of a fine and without stating a reason within 14 calendar days from the day following the delivery. We do charge an amount of € 6.99 for operating costs. These are costs for the payment transaction, packaging and shipping. With this we want to encourage customers to make as few unnecessary purchases as possible, so that the impact on the environment remains minimal. The Customer is requested to return the items in their original condition and packaging, with all accessories supplied, and instructions. If the returned product on one or another diminished in value, Mayalia reserves the right to change the Hold Customer liable and claim damages for each depreciation of the goods resulting from the use of the goods by the customer that goes beyond what is necessary to the nature, the to determine the characteristics and functioning of the goods.

After receiving your return shipment, you will receive an email at the latest after 5-10 working days
confirmation of your refund by email. We charge an amount of € 6.99 per order for returns. This is only if the entire order or the value has been returned more than half of your purchase. If you choose to keep a part (at least half of your purchase amount excluding shipping costs), we do not charge return costs. Return costs are intended to encourage customers to make as few unnecessary purchases as possible. This allows us to achieve a minimal impact on the environment. These costs are intended, among other things, for transport and packaging materials. If you return part of your order and therefore no longer meet the conditions for free shipping, we will settle the shipping costs of € 6.99 after return.

Shipping costs
Please note that the shipping costs for the return are your own
account. Unless otherwise discussed and confirmed in advance.

Right of return is not possible if a product has been reduced in price after purchase. Mayalia offers various discounts on a daily basis and cannot grant any rights to this. If your purchase has fallen in price within 24 hours, you can contact us for an appropriate solution. We try to realize an agreed purchase together. The right of return does not apply to discounts with regard to promotions and holidays (think of Christmas discount, Black Friday, Wintersale, Summer sale, Spring sale, Entrepreneur's Day and all other discount days or promotions.). All returned items are carefully examined. It The starting point here is that the consumer may only inspect the article as he would be allowed to do in a store. Returned items are allowed be appropriate, but must not have been used. When an article has a depreciation has undergone due to the use of the Customer, this will be forfeited be charged to the Customer. The buyer should serve the product within 14 calendar days in original condition, unused, undamaged, with all original labels and in original packaging back to the seller. Pacifiers cannot be used for hygiene reasons be taken back. The seller undertakes within 30 days after receipt of the product the purchase price paid by the buyer refund the product (excluding shipping costs) via a gift card or exchange for another product. In case of incorrect return in accordance with the above, the seller will are not obliged to pay any amount and the product remains property of the buyer. He can then collect it within 14 days at the seller's or at the express request of the buyer and his costs will be returned to the buyer. The risk of the return of the product as well as the return costs are borne exclusively by the buyer. If your package is not picked up at the collection point and is sent back to us, the return cost of 4 euros will be charged to the customer

7. Exchange Still not satisfied with your product? That's annoying. We are going to do something about that do, promise. We would like to list exactly what that is for you. • 14 days reflection period after receipt of your product. • When exchanging: we ship the new product free of charge Items purchased through the Mayalia web store are possible be exchanged within a period of 14 days, after day 1 delivery and this on provided that the product is unused, undamaged and equipped of all original labels. Worn, soiled, smoked, washed, damaged or repaired goods cannot be taken back. Pacifiers can never be taken back for hygienic reasons to become. For all additional information see article 4. We also ask you to inform us within 5 working days of the fact that you wish to exchange a product. The costs and risk of returning the products lie exclusively with the buyer. We reserve the right to refuse exchange if we suspect that the product has been damaged by the customer, already used or if the reasons are unfounded. Sales or products in action cannot be exchanged.

8. Complaints We try to keep the items offered as accurate as possible to describe and clarify on the basis of photos. If typing errors occur (material errors, mistakes), then this is based on a human, involuntary error and no rights can be derived from it be borrowed. Colors in the photos may also differ from the real colors. Settings and quality of your screen can influence this, as well as the light. We cannot accept exchanges based on color deviations. If you are unsure about a specific product or if you would like further information, you can always contact us contact for more info. We also reserve the right to adjust our prices. We also make every effort to make our products as good as possible to check for any errors or defects. If there are any defects in the We are not liable for articles offered on our website. We ask you to contact the relevant manufacturer. Please contact us to also communicate this so that we can also check the products extra. We make every effort to prevent any complaints, remedy and fix. We cannot be held responsible for injuries or damage resulting from the use of our products.

9. Warranty As imposed by legal provisions applies to our products also a legal guarantee. If a product does not comply with the agreement, the buyer must pay the the seller of this within 7 days following delivery to set. The possible compensation for this can never exceed the amount invoiced / paid to the buyer. Usually or normal wear and tear, accidental or deliberate changes caused by it the purchaser to the product, not being able to submit an invoice or current proof of payment and various omissions are express but therefore not exhaustive exceptions to it for the stated warranty scheme.

10. Sale items and Outlet On items that are sold in our outlet collection or items that are on sale no discount codes or extra promotions are possible.

11. Privacy The data of our customers. These are not passed on to third parties. Mayalia is allowed this data use for the promotion of its products and services. The participant has the right to inspect the data relating to him / her have and can request its rectification or deletion by e-mail to send to.

12. Property right No data or photos from our site may be copied or copied be used without our express permission