Privacy Policy

Privacy policy Mayalia

https://www.mayalia.nl/

About our privacy policy

Mayalia cares about your privacy. We therefore only process data that we need for (theimprove our services and handle the information we hold about you and your use of carefullyhave collected our services. We never make your data available for commercial purposesthird parties.This privacy policy applies to the use of the website and the services provided by itMayalia. The starting date for the validity of these conditions is 26/08/2020, with the publication of anew version voids the validity of all previous versions. This privacy policy describes what information about youare collected by us, what this data is used for and with whom and under what conditionsthis data may possibly be shared with third parties. We also explain to you how we use yourstore data and how we protect your data against misuse and what rights you have with regard tothe personal data you provide to us.If you have any questions about our privacy policy, please contact our privacy contact person, ufind the contact details at the end of our privacy policy.About the data processingBelow you can read how we process your data, where we store it or have it stored, whichsecurity techniques we use and for whom the data is transparent.
Web store software

LightSpeed
Our webshop has been developed with software from Lightspeed. Personal data that you provide on behalf of ourservices available to us are shared with this party. Lightspeed has access to yourdata to provide us (technical) support, they will never use your data for someone elsetarget. Lightspeed is obliged on the basis of the agreement we have concluded with them to make appropriatetake security measures. These security measures consist of the application of SSL encryption anda strong password policy. Lightspeed uses cookies to collect technical information withwith regard to your use of the software, no personal data is collected and / or stored.Lightspeed reserves the right to share collected data within its own concern in order to use thefurther improve services.

Web hostingWIXEXAMPLE: We purchase web hosting and e-mail services from [PROVIDER]. [PROVIDER] processedpersonal data on our behalf and does not use your data for your own purposes. This party cancollect metadata about the use of the services. These are not personal data. [PROVIDER] hasappropriate technical and organizational measures are taken to prevent loss and unauthorized use of yourprevent personal data. [PROVIDER] is obliged to observe secrecy on the basis of the agreement.E-mail and mailing listsWIXWe use the services of WIX for our regular business e-mail traffic. This party has appropriatetechnical and organizational measures taken to prevent misuse, loss and corruption of your and our dataas much as possible. WIX has no access to our mailbox and we handle all our e-mail trafficconfidential.

Payment processors Mollie
We use the platform to handle (part of) the payments in our webshopMollie. Mollie processes your name, address and residence details and your payment details such as your bank account orcredit card number. Mollie has taken appropriate technical and organizational measures to protect yourprotect personal data. Mollie reserves the right to use your data for theto further improve services and to share (anonymised) data with third parties in this context.All the above mentioned safeguards with regard to the protection of your personal data are alsoapplies to the parts of Mollie's services for which they engage third parties. Mollie will keep yourdata no longer than permitted by the legal deadlines.

Reviews WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur thenyou are required to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we canlink the review to your order. WebwinkelKeur also publishes your name on its own website.In some cases, WebwinkelKeur may contact you to provide an explanation of your review. Inin the event that we invite you to leave a review, we will share your name and email address withWebwinkelKeur. They only use this information for the purpose of inviting you to leave a review.WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal datato protect. WebwinkelKeur reserves the right to use theto engage the services of third parties, for this we have given permission to WebwinkelKeur. Allthe aforementioned safeguards with regard to the protection of your personal data are also validapplies to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics PostNL
If you place an order with us, it is our job to have your package delivered to you. We usethe services of PostNL for carrying out the deliveries. It is therefore necessary that we use your name,share address and residence details with PostNL. PostNL uses this information only for the purpose ofexecution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your dataalso available to these parties.

Invoicing and accounting
MoneyBird
We use the services of MoneyBird for our records of our administration and accounting.We share your name, address and residence details and details regarding your order. This informationare used for the administration of sales invoices. Your personal data is protectedsent and stored, MoneyBird has taken the necessary technical and organizational measures toprotect your data against loss and unauthorized use. MoneyBird is obliged to observe secrecy andwill treat your data confidentially. MoneyBird does not use your personal data for otherspurposes than described above.
External sales channels

Bol.com
We sell (part of) our articles via the Bol.com platform. If you place an order through this platformthen Bol.com will share your order and personal data with us. We use this information to create yourorder. We treat your data confidentially and have appropriate technical andorganizational measures taken to protect your data against loss and unauthorized use.

Purpose of data processing General purpose of the processing
We only use your data for the benefit of our services. That is to say that the purpose of theprocessing is always directly related to the assignment you provide. We do not use your data for(targeted) marketing. If you share information with us and we use this information to - other than on yourrequest - to contact you at a later time, we will ask you for explicit permission. Yourdata is not shared with third parties, other than for accounting and other administrative purposesobligations. These third parties are all kept confidential on the basis of the agreementbetween them and us or an oath or legal obligation.

Automatically collected data
Data automatically collected by our website is processed for the purpose of ourfurther improve services. This information (for example your IP address, web browser andoperating system) are not personal data.Participation in tax and criminal investigationsIn some cases, Mayalia can be obliged to share on the basis of a legal obligationof your data in connection with government tax or criminal investigations. In such a casewe are forced to share your data, but we will act within the possibilities that the law offers usoppose this.

Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until youindicates that you no longer wish to use our services. If you indicate this to us, we will do thisalso interpret as a request for forgiveness. We serve under applicable administrative obligationskeep invoices with your (personal) data, so we will keep this data for as long as applicableterm is running. However, employees no longer have access to your client profile and documentswe have manufactured in response to your order.Your rightsOn the basis of the applicable Dutch and European legislation, you as a data subject have certain rights withwith regard to the personal data processed by or on behalf of us. We explain below whichrights these are and how you can invoke these rights. In principle, we steer to prevent abusecopies and copies of your data only to your e-mail address already known to us. In case you have theIf you wish to receive data at another e-mail address or, for example, by post, we will ask you to registerlegitimize. We keep records of completed requests, in the event of a request to be forgottenwe administer anonymous data. You will receive all statements and copies of data in themachine-readable data format that we use within our systems. You have the right to withdraw afile a complaint with the Dutch Data Protection Authority if you suspect that we have your personal data on awrong way.Right of inspectionYou always have the right to process the data that we process or have related to your person orcan be traced back to this. You can submit a request to that effect to our contact person forprivacy matters. You will receive a response to your request within 30 days. If your request is grantedwe will send you a copy of all data with an overview of the processors to the e-mail address known to uswho have this data in their possession, stating the category under which we have this datasaved.

Right of rectificationYou always have the right to process the data that we process or have related to your person orcan be traced back to that, adjusted. You can submit a request to that effect to our contact personfor privacy matters. You will receive a response to your request within 30 days. If your request is grantedwe will send you a confirmation that the data has been changed to the e-mail address known to us.Right to restriction of processingYou always have the right to process the data that we process or have related to your person or for that purposebe traceable, to be limited. You can submit a request to that effect to our contact person forprivacy matters. You will receive a response to your request within 30 days. If your request is grantedwe will send you a confirmation to the e-mail address known to us that the data until you cancel the restrictionlonger be processed.

Right to portability

You always have the right to process the data that we process or have related to your person ortraceable to this end, to be performed by another party. You can submit a request to that effectour contact person for privacy matters. You will receive a response to your request within 30 days. If yourIf your request is granted, we will send you copies or copies of all data to the e-mail address known to usabout you that we have processed or that have been processed on our behalf by other processors or third parties. To allIn such a case, it is likely that we can no longer continue the service because the safelinking of data files can then no longer be guaranteed.Right of objection and other rightsIn some cases you have the right to object to the processing of your personal databy or on behalf of Mayalia. If you object, we will immediately stop the data processingawaiting the settlement of your objection. If your objection is well-founded, we will provide copies and / or copiesof data that we process or have made available to you and then permanently discontinue processing. YOUalso has the right not to become automated individual decision-making or profilingsubject. We do not process your data in such a way that this right applies. Are you fromif this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Via our website, cookies are placed from the American company Google, as part of the “Analytics” service.We use this service to keep track of and receive reports on how visitors use the website.This processor may be obliged to provide access to these under applicable laws and regulationsdata. We have not allowed Google to use the obtained analytics information for other Googleservices.

Cookies from third parties
In the event that software solutions from third parties use cookies, this is stated in thisprivacy declaration.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the mostrecent version. If the new privacy policy affects the way in which we have already collected datawith regard to you, we will notify you by e-mail.

Contact details
Mayalia
Wapserveenstraat 548 2545LN The Hague The Netherlands T (061) 173-7244 E [email protected]
Contact person for privacy matters
Siham Al Hahaoui